FIT - Animal Care

 
 

Specialized to meet your needs
Whether you're keeping your fingers crossed at the Kentucky Derby, celebrating a winner in the Dubai Cup or arranging to fly an Olympic dressage team, it's reassuring to know the experience and resources of KLM Cargo are there to support you. In fact within KLM Cargo the Unit Specialties is a dedicated group established to meet the needs of its customers in this demanding and specialized field.

In well over forty years of working with top stables and equestrian teams, KLM Cargo has built its reputation on the quality of its care. That's why owners trust us to carry their race, jump, dressage, and quarter horses to events around the world or to their new owner.

State-of-the-art facilities
As we operate the Animal Hotel you can be sure that KLM Cargo will retain complete control over your valuable shipment from the moment you entrust the horses to us until the airport of destination.

The Animal Hotel meets the most recent EU guidelines on the import and export of horses, and offers comfortable and secure accommodations for horses awaiting transit or import clearance. It is staffed around the clock by qualified attendants, all trained at School of Veterinary Medicine at Utrecht University. If required, our Animal Attendants can work alongside the horses' own grooms, who may accompany their horses.





 

Specially designed equipment
Before setting foot inside the aircraft, the horses are loaded into specially designed horse stalls. KLM Cargo developed, in consultation with American and Dutch veterinary experts fully enclosed self-contained units. To maximize the safety of your horses, separate ramps at front and rear of the stall are used for loading and unloading, with the horses always facing the front of the aircraft during flight. Non-slip floors and interiors without rough or sharp edges are also standard features.

By means of partitions, the stalls can be adapted to carry one or several horses, depending on their size, age, condition and the owners' requirements. Access to the horse stalls is possible in-flight, and Animal Attendants are always close to the horses during take-off and landing. Temperature, pressure and ventilation on board are strictly regulated.



 

Dedication of our highly trained staff
Our Animal Attendants always put the welfare of each animal first, carefully monitoring conditions and watching closely for tell-tale signs in the horse's behavior. They are backed up by a team of external veterinarians and equine specialists who are on call at all times. KLM Cargo's Animal Attendants are trained in flight safety and animal welfare.



 

KLM Cargo. Your worldwide partner in Horse Transportation.

  • Professional attendants accompany your horses aboard our Boeing 747-400 fleet
  • State-of-the-art horse stalls designed for the safety of your horse and groom
  • Pre/post-flight stall disinfection/cleaning
  • Horses remain in our care throughout the shipping process (airport-to-airport)
  • Comfortable and secure accommodation at the KLM Cargo Animal Hotel
  • Personal care by highly-trained staff at our Animal Hotel
  • EU port-of-entry status at Amsterdam Airport Schiphol
  • In-house veterinarian inspection office
  • Veterinary staff on call 24-7
  • All equine import and export facilities under one roof

More information
Since we only do direct business with specialized horse agents we would like to advise you to contact one of them. They can arrange the trucking to and from the airport, the necessary documents and the booking at KLM Cargo for you.
Please contact your local KLM Cargo Customer Service office for detailed information about these agents.